Privacy policy

Welcome to Impeccable Sculptures!
Impeccable Sculptures values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases, and, if necessary, with whom we share it.

By visiting the website and purchasing products, you are accepting the practices described in this privacy policy. Your use of the website and purchase of the products are also subject to our terms and conditions.

This privacy policy may change from time to time. Your continued use of the website after changes are made is deemed acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been prepared and is maintained in accordance with all applicable federal and international laws and regulations, and specifically with the Privacy Act 1988 (Privacy Act).

1. GENERAL INFORMATION

The personal data of users that are collected and processed through the website:
• https://isculptures.com.au/
will be under the responsibility of:
• Impeccable Sculptures
• Email: contact@impeccablesculptures.com
• Phone: 0437 383 684
(Hereinafter referred to as “Impeccable Sculptures”).

2. TYPES OF INFORMATION GATHERED

The information we collect from our users and customers helps us to provide our products effectively and to personalize and continually improve the user experience on the website. These are the types of information we collect:

Information You Give Us: You provide information when you search, read, and view content, register as a user, subscribe to our newsletter, purchase products, and/or communicate with us through our contact information or forms. As a result of those actions, you might supply us with the following information:
• First and last name
• Email address
• Phone number (includes WhatsApp number)
• Address (shipping purposes)
• Zip code
• Any additional information you provide directly or indirectly through our website or online presence, such as ‘cookies.’

Impeccable Sculptures will not collect any personally identifiable information about you unless you provide it.

Information Collected Automatically: By accessing and using the website, you automatically provide us with the following information:
• Device and usage information used to access the website
• Your IP address
• Browser and device characteristics
• Operating system
• Referring URLs

If you access the website through a mobile phone, we will collect the following information:
• Mobile device ID
• Model and manufacturer
• Operating system
• Version information
• IP address

Payment Information: Your payment data will be processed by the payment processors available on this website (e.g., Stripe, PayPal). Impeccable Sculptures reserves the right to use any payment platform available to process your purchase securely. Your payment information will not be stored by Impeccable Sculptures. Please consult Stripe and PayPal’s privacy policies:
• https://www.paypal.com/us/webapps/mpp/ua/privacy-full
• https://stripe.com/privacy

Google Analytics: We use Google Analytics to help improve our website. Google collects and analyzes certain types of data, which may include your IP address, browser information, and usage details. Please consult Google's privacy policy:
• https://policies.google.com/privacy

Facebook Pixel: Our website uses the Facebook Pixel to collect user information for analytics and advertising purposes. For more details on how Facebook handles your data, consult their privacy policy:
• https://www.facebook.com/privacy/explanation

3. HOW LONG WE KEEP YOUR DATA

Personal data provided through the website will be retained as long as necessary for the delivery of products or until you decide to close your account. We may retain personal data for a longer period where required by law or when the user has given explicit consent for extended storage.

4. HOW WE USE YOUR INFORMATION

We use personal information collected through the website for the following purposes:
• Identify you as a user in our system
• Process payments and deliver products
• Manage returns and refunds
• Improve our products and services
• Respond to your comments or questions
• Communicate upcoming events, offers, and product updates
• Marketing purposes
• Protect against unauthorized or illegal activity

5. HOW DO YOU GET MY CONSENT?

By using the website and providing personal information (e.g., when placing an order or subscribing to our newsletter), you consent to our collection and use of your information as outlined in this privacy policy. You may withdraw your consent at any time by contacting us.

6. HOW WE SHARE INFORMATION

We do not sell or share your personal information without your consent. We may share your information with third-party service providers (e.g., payment processors, shipping companies) solely to provide you with the products or services you have requested. These third-party services have their own privacy policies that govern how they handle your information.

7. PROTECTING YOUR INFORMATION

We use Secure Sockets Layer (SSL) software to encrypt information you provide via the website. While we implement industry-standard security measures to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

8. YOUR RIGHTS

You have the right to access, rectify, and delete your personal data at any time. Additionally, you can object to or restrict the processing of your data and request data portability. To exercise your rights, please contact us.

9. CHILDREN’S ONLINE PRIVACY PROTECTION

We comply with the Privacy Act 1988 (Privacy Act) regarding the protection of minors' personal data. If we learn that we have inadvertently collected information from a child under the age of 13 without appropriate consent, we will take steps to delete that information immediately.

10. THIRD PARTIES

This privacy policy does not apply to third-party websites, services, or applications, even if they are accessible through links on our website. We encourage you to review the privacy policies of these third parties before disclosing any personal information.

11. CONTACT US

If you have any questions or concerns about this privacy policy or the handling of your data, please contact us:

Impeccable Sculptures
Email: contact@impeccablesculptures.com
Phone: 0437 383 684